Enable SoftLINK to Work with Windows XP Firewall

Download PDF:  KB0109 Summary Installing Microsoft Windows XP Service Pack 2 installs and enables the Windows firewall by default. The Windows Firewall, in its default configuration, will block all SoftLINK network activity.  The Windows Firewall Configuration must be modified to allow SoftLINK to function properly. Details ACS has a utility that will configure the Windows […]

Enable Manager to Work with Windows XP Firewall

Download PDF:  KB0901 Summary Installing Microsoft Windows XP Service Pack 2 installs and enables the Windows firewall by default. The Windows Firewall, in its default configuration, will block all Manager network activity.  The Windows Firewall Configuration must be modified to allow Manager to function properly. Details ACS has a utility that will configure the Windows […]

Enable DNA to Work with Windows XP Firewall

Download PDF:  KB0601 SummaryInstalling Microsoft Windows XP Service Pack 2 installs and enables the Windows firewall by default. The Windows Firewall, in its default configuration, will block all DNA network activity.  The Windows Firewall Configuration must be modified to allow DNA to function properly. DetailsACS has a utility that will configure the Windows Firewall to […]

SoftLINK Client Denial of Service Attack

Download PDF:  KB0129 Summary A potential denial of service attack on the SoftLINK Client or the SoftLINK Student has been identified in lab conditions. This could potentially be used to prevent a SoftLINK connection. The Denial of Service attack does not comprising the security of the machine or allowing unauthorized access to the machine. Only […]

Setting Up Manager to run in a Microsoft Terminal Server Environment

Download PDF:  KB0902 Summary Manager Version 11.00 and newer provides a quick and easy method to install and use Manager in a Terminal Server Environment. The Client is no longer started as an application when each terminal Server Session is started.  Instead the Manager Client Service installed on the Microsoft Terminal Server will spawn a […]

Running SoftLINK on a Portable Device

Download PDF:  KB0216 Summary Using SoftLINK is easier than ever before.  The Tutor Console can now be run from a portable device such as USB Thumb Drive, Memory Stick, Flash Drive, etc.  SoftLINK installs a Portable Tutor folder during the installation of the SoftLINK Tutor. Copying this folder to a portable device allows an instructor to run the Tutor […]

Newark Catholic High School Manages Computer Classrooms with SoftLINK

Newark Catholic a private, Catholic co-educational high school has equipped its computer classrooms with SoftLINK to provide teachers with a means to effectively deliver presentations to the students and monitor students’ screens. SoftLINK gives instructors the ability to remotely monitor any or all computers in the classroom or throughout the building. SoftLINK provides remote access […]

How Do I Get SoftLINK to See Workstations on Different Subnets

Download PDF:  KB0002 Summary If you are running SoftLINK across multiple TCP/IP Subnets, you will need to configure SoftLINK to use these additional subnets. Only then will you see all of the workstations when performing a browse of the Network. Details When adding a subnet, you can either add a broadcast address or a range […]

Is It Possible to View How Much Data is Being Transmitted by SoftLINK?

Download PDF:  KB0004 Summary It is possible to view how much data is being transmitted and the compression rate between the SoftLINK Client and Tutor while viewing the client workstation. Details If you would like to see how much data is being is transmitted while viewing a client, do the following: 1)  While viewing a client […]