Sending notifications from a web page
The Notify Web Console can be used to send notifications via the internet. The Web Console contains much of the functionality available in the Notification Console application, including notification settings such as; notification expiry timeout, locking the notification so that it cannot be closed by the user, sounding an audible alert, and ensuring that the […]
How do I find the version number of SoftLINK?
This article applies to SoftLINK version 15.00. For information relating to version 14.00 and below, click here. You can easily find your SoftLINK product version within the SoftLINK Tutor. Click Options in the Tutor Console and select About from the drop-down menu. The version number will be displayed. Display more detailed version information When contacting Applied Computer Systems, Inc. […]
How to perform a silent installation of SoftLINK
Below are details on how to perform a silent installation of SoftLINK when using both the SoftLINK.msi and the Setup.exe installation files. To perform a silent installation Create a distribution copy of SoftLINK containing the required SoftLINK installation files, NSS.ini and NSM.lic (the NSM.lic is not required if you are evaluating). To determine the properties […]
Recommended Procedure for Upgrading SoftLINK to the Latest Version
This article covers the recommended upgrade procedure for updating SoftLINK to the latest version. First, you need to download the latest installer file. http://www.acs-linksystems.com/resources/downloads/SoftLink/SoftLINK15.00-setup.exehttp://www.acs-linksystems.com/resources/downloads/SoftLink/SoftLINK15.00-setup.msi We recommend updating your SoftLINK components in the following order : NetSupport School Name and Connectivity Server installation. SoftLINK Student installations. SoftLINK Tutor Console/Tech Consoles installations. Further details on the available […]
SoftLINK (NS School) for Mac Deploy and Remote Installation
Download PDF: KB0231 PRE-REQUISITES The user understands Apple Remote Desktop, File Sharing and Remote Command line. Clients are configured to allow Remote Management, Remote Login and File Sharing. Note: The Mac commands are case sensitive. ADDING/DEPLOYING THE APPLICATION You need to ensure the sharing options are enabled for remote management. Select System Preferences – Sharing. […]
Applied Computer Systems Security Statement: Products Are Not Subject to Apache Log4j Vulnerability
As part of Applied Computer Systems’ commitment to support our customers, we constantly assess any risks to our products and services. We want to ensure our customers are always informed of any risks to their own systems, services, or supply chain. With that in mind, ACS shares key information whenever a possible vulnerability has been […]
Enable Manager to Work with Windows XP Firewall
Download PDF: KB0901 Summary Installing Microsoft Windows XP Service Pack 2 installs and enables the Windows firewall by default. The Windows Firewall, in its default configuration, will block all Manager network activity. The Windows Firewall Configuration must be modified to allow Manager to function properly. Details ACS has a utility that will configure the Windows […]
Enable DNA to Work with Windows XP Firewall
Download PDF: KB0601 SummaryInstalling Microsoft Windows XP Service Pack 2 installs and enables the Windows firewall by default. The Windows Firewall, in its default configuration, will block all DNA network activity. The Windows Firewall Configuration must be modified to allow DNA to function properly. DetailsACS has a utility that will configure the Windows Firewall to […]
Setting Up Manager to run in a Microsoft Terminal Server Environment
Download PDF: KB0902 Summary Manager Version 11.00 and newer provides a quick and easy method to install and use Manager in a Terminal Server Environment. The Client is no longer started as an application when each terminal Server Session is started. Instead the Manager Client Service installed on the Microsoft Terminal Server will spawn a […]
Running SoftLINK on a Portable Device
Download PDF: KB0216 Summary Using SoftLINK is easier than ever before. The Tutor Console can now be run from a portable device such as USB Thumb Drive, Memory Stick, Flash Drive, etc. SoftLINK installs a Portable Tutor folder during the installation of the SoftLINK Tutor. Copying this folder to a portable device allows an instructor to run the Tutor […]