Download PDF: KB0015
You may receive the error “Assert failed, file PLATFORM.cpp, line 1636” when starting the SoftLINK Client on a Windows NT or Windows 2000 machine.
This error is caused by the SoftLINK Client not being able to interact with the desktop. To resolve this problem please do the following:
Open Control Panel
Open the Services applet
Select the Client32 Service and Click Start-up
Select to “Allow this service to interact with Desktop”
Stop and restart the Client32 service for this change to take effect