Download PDF:  KB0017

Summary
SoftLINK does not limit hot-key combinations, these limitations are the result of some keyboards. When you select three keys for your hot-key combination, some keyboards only accept the first two modifier keys pressed. This will obviously prevent you from switching back to your control environment. The only way to resolve this problem is to select two keys instead of three, for your hot-key combination

Details
To resolve this issue, select the Configure menu and select Hotkeys for local menu which is right at the bottom of the Configure menu. The sub-menu that appears allows you to toggle which modifier keys you want in your hot-key combination.